Warranty Coverage
Six (6) Months Warranty on Parts, Service, and Mechanism
The Parts and Mechanism Warranty covers manufacturing and workmanship defects on covered parts under normal use and proper maintenance, counted from the date of purchase or delivery, whichever is applicable.
ZION-authorized service may first conduct an on-site assessment in serviceable areas. If the concern cannot be resolved on-site, the unit may be pulled out and brought to the ZION Service Center for further inspection, repair, or parts replacement.
Covered concerns typically include:
- Covered mechanism defects affecting the recline, lift, or assisted-movement system
- Covered electrical or operational malfunction of the motor or controller
- Covered workmanship defects on the frame, factory assembly, or upholstery seams
For the full warranty terms, service process, exclusions, and customer responsibilities, please read the complete ZION Warranty Policy.